Name: 
 

VICA - Computer Maintenance Technology (version 3)



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

1. 

A type of chip used to speed up certain CPU math functions is known as a ____.
a.
chip set
b.
coprocessor
c.
CMOS
d.
PRAM
 

2. 

Data stored in virtual memory is actually stored in a file on the hard drive called a(n) ____.
a.
RAM cache
b.
buffer
c.
swap file
d.
overflow file
 

3. 

____ are used to pass data back and forth between a hardware device and memory.
a.
DMA channels
b.
IRQ's
c.
I/O addresses
d.
Memory addresses
 

4. 

Upon completion of the boot process, ____ is the program in charge.
a.
IO.SYS
b.
MSDOS.SYS
c.
COMMAND.COM
d.
AUTOEXEC.BAT
 

5. 

Which memory bus speed is NOT supported by Intel processors?
a.
66 MHz.
b.
75 MHz.
c.
100 MHz.
d.
133 MHz.
 

6. 

The Pentium II Xeon is ____.
a.
a fast, high-end Pentium II processor designed for servers and powerful workstations
b.
a low-end Pentium II processor that targets the low-end multimedia market
c.
no longer manufactured
d.
known as the "classic" Pentium
 

7. 

A USB host adapter can support up to ____ devices.
a.
8
b.
64
c.
127
d.
255
 

8. 

For system boards running at 66 MHz, more than ____K of cache does not offer a significant improvement in access time.
a.
128
b.
256
c.
512
d.
1024
 

9. 

You can determine the amount of memory a device driver allocates for itself and its data by using the DOS ____ command with the /M switch.
a.
ATTRIB
b.
MEM
c.
CHKMEM
d.
MEMMAKER
 

10. 

With Windows 9x, many drivers are written in 32-bit code, which operate in ____ mode, that can replace older 16-bit drivers written for DOS in real mode.
a.
standard
b.
simulated
c.
protected
d.
high-speed
 

11. 

Each chip on a 30 pin SIMM receives one ____-bit byte at a time.
a.
8
b.
16
c.
32
d.
64
 

12. 

In addition to the file name, the number of the ____ cluster for that file is stored in a directory table.
a.
tenth
b.
second
c.
last
d.
first
 

13. 

The DOS command that deletes files is ____.
a.
REMOVE
b.
KILL
c.
DEL
d.
UNDELETE /LIST
 

14. 

The DOS internal command that copies a single file or group of files is ____.
a.
XCOPY
b.
COPY
c.
DISKCOPY
d.
DUPE
 

15. 

DOS (FAT16) root directory size is limited to ____ entries.
a.
64
b.
128
c.
256
d.
512
 

16. 

Those DOS commands contained in COMMAND.COM are known as ____ commands.
a.
external
b.
intransient
c.
internal
d.
local
 

17. 

Use ____ to rearrange the files on a hard drive so that they are contiguous.
a.
DEFRAG
b.
ORDER
c.
ATTRIB
d.
CHKDSK
 

18. 

When more than one file points to a cluster the result is a ____.
a.
lost cluster
b.
noncontiguous file
c.
cross-linked file
d.
lost packet
 

19. 

During the high-level format, the ____ is written to the first sector of each volume (logical drive).
a.
MBR
b.
FAT
c.
root directory
d.
DOS Boot Record
 

20. 

The default SCSI ID for the boot drive is ____.
a.
0
b.
1
c.
4
d.
7
 

21. 

Before attempting to recover any deleted files in Windows 9x, you should SHUTDOWN/RESTART IN DOS MODE, then run the ____ command to make the file system available to DOS utilities but not other applications.
a.
WAIT
b.
PAUSE
c.
LOCK
d.
STANDBY
 

22. 

Which configuration is NOT an option for an IDE drive?
a.
Normal
b.
Master
c.
Slave
d.
Single
 

23. 

A ____ works in a lab environment, usually with little user interaction, and is not permanently responsible for the PCs being repaired.
a.
PC support technician
b.
PC service technician
c.
bench technician
d.
help-desk technician
 

24. 

Before video is checked out, POST reports any error messages as ____.
a.
beep codes
b.
numeric screen messages
c.
text messages
d.
none of the above
 

25. 

When testing a monitor, if the LED does not light up and there is no picture, you should first check to see if ____.
a.
there is an IRQ conflict
b.
the power supply is providing the correct voltages
c.
the video card is correctly seated
d.
it is plugged in
 

26. 

It is very important NOT to ground yourself when working on a ____.
a.
monitor
b.
laser printer
c.
modem
d.
ink jet
 

27. 

An advantage of external devices is that ____.
a.
the programs accompanying external devices is more versatile
b.
they are usually faster than internal devices
c.
they do not burden the system power supply
d.
they can easily be moved from computer to computer
 

28. 

A proposed new USB standard, USB 2.0, will support speeds up to ____ Mbps.
a.
120
b.
240
c.
360
d.
480
 

29. 

____ monitors offer a variety of refresh rates so that they can support several video cards.
a.
Multiscan
b.
Non-interlaced
c.
Analog
d.
Digital
 

30. 

DVD can store ____ of data.
a.
650MB
b.
1.3GB
c.
8.5GB
d.
12.5GB
 
 
cmt3_files/i0320000.jpg

Figure 11–6
 

31. 

In Figure 11-6, Item B is nearest the ____ prong of the outlet.
a.
static
b.
neutral
c.
hot
d.
ground
 
 
cmt3_files/i0340000.jpg
Figure 11–8
 

32. 

In Figure 11-8, Item E is the electronic symbol for ____.
a.
resistor
b.
transistor
c.
diode
d.
ground
 

33. 

If a DOS program running in a virtual machine makes an error, ____.
a.
the entire system will suffer a fatal error.
b.
the system will reboot to clear the error.
c.
all DOS programs will cease processing.
d.
the rest of the PC is isolated from the problem.
 

34. 

The minimum processor required for installing Windows 95 is a ____.
a.
Pentium, 75 MHz
b.
386SX, 25 MHz
c.
486DX, 25 MHz
d.
Pentium II, 266 MHz
 

35. 

If Windows 9x does not find a System.dat, it will automatically replace it with ____.
a.
System.da0
b.
System.bak
c.
User.dat
d.
System.old
 

36. 

Compared to FAT 16, NTFS ____.
a.
requires less overhead
b.
offers increased security
c.
can be accessed by Windows 9x and DOS machines
d.
all of the above
 

37. 

A Windows NT workgroup is a ____.
a.
logical group of computers and users that share resources
b.
physical group of computers and users that share resources
c.
logical group of computers sharing a centralized directory
d.
physical group of computers sharing a centralized directory
 

38. 

What Windows 2000 feature allows files and folders to be downloaded and uploaded from a network to a notebook computer?
a.
My documents
b.
Offline Files and Folders
c.
Program files
d.
Briefcase folder
 

39. 

When creating a dual boot system with Windows 98 and Windows 2000, applications must be installed in ____.
a.
a separate partition to be accessed by both Windows 98 and Windows 2000
b.
the Windows 2000 partition
c.
the Windows 98 partition
d.
each partition to be used with each operating system
 

40. 

____ formatted floppy disks are required for a Windows 2000 clean install.
a.
3
b.
4
c.
2
d.
No floppies are required
 

41. 

The Emergency Repair Process restores the system to the state it was in ____.
a.
at the time of the last successful boot
b.
immediately after the Windows 2000 installation
c.
before any hardware drivers were installed
d.
before the GUI was added
 

42. 

The speed established between the two modems is called ____ speed.
a.
modem-to-modem
b.
local
c.
port
d.
line
 

43. 

The port speed should be configured at about significantly faster than line speed because ____.
a.
occasionally, a really good telephone connection occurs
b.
the PC can take advantage of data compression by the modem
c.
the port is unreliable at lower speeds
d.
the UART can spool data, reducing CPU load
 

44. 

A 16550 UART has a max speed rating of ____ Kbps.
a.
28.8
b.
56
c.
115.2
d.
230
 

45. 

Dial-up networking (DUN) uses ____ to send packets of data over phone lines.
a.
AppleTalk
b.
PPP
c.
NetBEUI
d.
ARCnet
 

46. 

IP addresses that are assigned to a node each time it connects to the network are called ____ IP addresses.
a.
static
b.
dynamic
c.
variable
d.
reserved
 

47. 

In Windows 9x, for non-PostScript printers, the print job is converted to ____, which embeds print commands in the data to help speed up printing.
a.
ELF
b.
ESD
c.
EMF
d.
EMI
 

48. 

Which of the following is NOT a valid PC Card type?
a.
Type I
b.
Type II
c.
Type III
d.
Type IV
 

49. 

The first step to take when preparing to move a computer is to ____.
a.
label all connections and cables
b.
remove any media such as floppy disks
c.
pack the monitor in a protected container
d.
back up critical data
 

50. 

Laser printer toner cartridges can be disposed of ____.
a.
in the regular trash
b.
at a recycling center
c.
through the manufacturer or dealer
d.
through the county or state environmental agents
 



 
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