True/False Indicate whether the
statement is true or false.
|
|
1.
|
A recovery CD should be the Windows Setup CD that was used to originally install
Windows.
|
|
2.
|
A firewall can be either hardware or software.
|
|
3.
|
An upset failure destroys the component beyond use.
|
|
4.
|
A soft boot is more stressful on your machine than a hard boot.
|
|
5.
|
The BIOS looks to CMOS RAM settings to find out which secondary storage device
should have the OS.
|
Multiple Choice Identify the
choice that best completes the statement or answers the question.
|
|
6.
|
A ____ CD can be used to boot a system and repair or reinstall the Windows
operating system.
a. | dual inline | c. | recovery | b. | grounding | d. | static |
|
|
7.
|
A ____ is used to test a serial, parallel, USB, network, or other port.
a. | recovery CD | c. | soft boot | b. | diagnostic card | d. | loop-back plug |
|
|
8.
|
Although not an essential tool, a POST ____ can be of great help to discover and
report computer errors and conflicts at POST.
a. | loop-back plug | c. | recovery CD | b. | diagnostic card | d. | ground bracelet |
|
|
9.
|
To verify that Windows XP is automatically maintaining updates when connected to
the Internet, click Start, right-click ____, and select Properties from the shortcut menu.
a. | Programs | c. | Control Panel | b. | My Documents | d. | My Computer |
|
|
10.
|
In Windows XP, you should choose the ____ setting for updates.
a. | Automatic | b. | Download updates for me, but let me choose when
to install them | c. | Notify me but don’t automatically download or install them | d. | Turn off Automatic
Updates |
|
|
11.
|
____ offers automatic updates.
a. | Windows Me | c. | Windows XP | b. | Windows 2000 | d. | Windows 9x |
|
|
12.
|
Which of the following is a correct recommendation for physically protecting
your computer?
a. | Place a magnet at the back of the computer | b. | Never use keyboard
covers | c. | Block air vents on the front and rear of the computer case | d. | Don’t leave
the PC turned off for weeks or months at a time |
|
|
13.
|
A preventive maintenance plan tends to evolve from a history or pattern of ____
within an organization.
a. | malfunctions | c. | security updates | b. | computer purchases | d. | computer
maintenance |
|
|
14.
|
In a normally clean environment, you should make sure that air vents are clear
on a(n) ____ basis.
a. | daily | c. | monthly | b. | weekly | d. | yearly |
|
|
15.
|
You should delete temporary files and empty the Recycle Bin on a(n) ____
basis.
a. | daily | c. | monthly | b. | weekly | d. | yearly |
|
|
16.
|
You should perform regular backups of the hard drive at least ____.
a. | daily | c. | monthly | b. | weekly | d. | yearly |
|
|
17.
|
You should write down or backup changes to CMOS setup ____.
a. | daily | c. | monthly | b. | weekly | d. | whenever changes are
made |
|
|
18.
|
Alkaline batteries ____.
a. | can contain silver oxide, mercury, lithium, or cadmium and are considered hazardous
waste | b. | can be disposed in the regular trash | c. | should be physically damaged before being put
in regular trash | d. | should be returned to the manufacturer or dealer to be
recycled |
|
|
19.
|
Button batteries used in digital cameras, Flash Path, and other small equipment
____.
a. | can contain silver oxide, mercury, lithium, or cadmium and are considered hazardous
waste | b. | can be disposed in the regular trash | c. | should be physically damaged before being put
in regular trash | d. | should be returned to the manufacturer or dealer to be
recycled |
|
|
20.
|
____ is an electrical charge at rest.
|
|
21.
|
____ are a type of Faraday Cage.
a. | Ground mats | c. | ESDs | b. | Ground bracelets | d. | Static shielding
bags |
|
|
22.
|
A floppy drive cable has ____ pins and a twist in the cable. IDE cables have
____ pins.
a. | 40, 34 | c. | 34, 34 | b. | 34, 40 | d. | 40, 40 |
|
|
23.
|
The term ____ refers to the computer bringing itself up to a working state
without the user having to do anything but press the on button.
a. | grounding | c. | recharging | b. | booting | d. | charging |
|
|
24.
|
A hard boot is also called a(n) ____ boot.
a. | cold | c. | static | b. | warm | d. | compressed |
|
|
25.
|
The ____ is a series of tests performed by the startup BIOS to determine if it
can communicate correctly with essential hardware components required for a successful boot.
|
|
26.
|
At the beginning of the boot drive is the OS ____, which loads the first program
file of the OS.
a. | registry file | c. | data sheet | b. | partition table | d. | boot record |
|
Completion Complete each
statement.
|
|
27.
|
A(n) ____________________ data sheet explains how to properly handle substances
such as chemical solvents.
|
|
28.
|
Electrostatic discharge is commonly known as ____________________.
|
|
29.
|
A(n) ____________________ failure damages the component so that it does not
perform well, even though it may still function to some degree.
|
|
30.
|
Drives are connected to the motherboard with ribbon cables or thinner
____________________ cables.
|
|
31.
|
A(n) ____________________ contains a map to the partitions on the hard
drive.
|
Matching
|
|
|
Identify the letter of the choice that best matches the phrase or
definition. a. | Windows XP | f. | Faraday Cage | b. | POST diagnostic
card | g. | warm
boot | c. | startup BIOS | h. | firewall | d. | MSDS | i. | ground mat | e. | hard
boot |
|
|
32.
|
Includes information such as physical data, toxicity, health effects, first
aid, storage, shipping, disposal, and spill procedures
|
|
33.
|
Monitors the boot process and reports errors, usually as coded numbers on a
small LED panel
|
|
34.
|
Hardware or software that prevents hackers or malicious software from getting
into your computer without your knowledge
|
|
35.
|
Offers a way to automatically download and install updates
|
|
36.
|
Dissipates electrostatic discharge
|
|
37.
|
Any device that protects against an electromagnetic field
|
|
38.
|
Involves turning on the power with the on/off switch
|
|
39.
|
Involves using the operating system to reboot
|
|
40.
|
Programming contained on the firmware chip on the motherboard that is
responsible for getting a system up and going and finding an OS to load
|