Name: 
 

A+ Chapter 2



True/False
Indicate whether the statement is true or false.
 

 1. 

An operating system manages hardware, runs applications, provides an interface for users, and stores, retrieves, and manipulates files.
 

 2. 

Current versions of Windows use DOS as the operating system.
 

 3. 

The kernel provides a way for the user to do such things as select music to burn to a CD, install an application, or change the wallpaper on the Windows desktop.
 

 4. 

The Windows desktop is itself a folder.
 

 5. 

System Information can be useful when strange error messages appear during startup.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 6. 

A(n) ____ is software that controls a computer.
a.
application
c.
interface routine
b.
operating system
d.
ROM routine
 

 7. 

In 1986, ____ was introduced and quickly became the most popular OS among IBM computers and IBM-compatible computers using the Intel 8086 processors.
a.
MS-DOS
c.
OS/2
b.
Windows
d.
CP/M
 

 8. 

A ____ interface is an interface that uses graphics as compared to a command-driven interface.
a.
text
c.
common user
b.
menu-based
d.
graphical user
 

 9. 

Vista has a new 3D user interface called the ____ user interface.
a.
Glass
c.
Air
b.
Aero
d.
Shield
 

 10. 

A(n) ____ is a low-end inexpensive laptop with a small 9- or 10-inch screen and no optical drive.
a.
nettop
c.
Internet station
b.
netbook
d.
ultralite
 

 11. 

A ____ makes it possible to boot a computer into one of two installed OSs.
a.
hypervisor
c.
dual boot
b.
virtualization layer
d.
quick boot
 

 12. 

A(n) ____ is the portion of an OS that relates to the user and to applications.
a.
hypervisor
c.
GUI
b.
interpreter
d.
shell
 

 13. 

The OS ____ is responsible for interacting with hardware.
a.
kernel
c.
driver layer
b.
abstraction layer
d.
ring
 

 14. 

The ____ interface between the subsystems in user mode and the HAL.
a.
application
c.
primitive
b.
executive services
d.
non-privileged services
 

 15. 

A ____ is a single task, such as the task of printing a file, that the process requests from the kernel.
a.
fiber
c.
process
b.
bundle
d.
thread
 

 16. 

____ are small programs stored on the hard drive that tell the computer how to communicate with a specific hardware device such as a printer, network card, or modem.
a.
Abstraction layer
c.
BIOS
b.
Device drivers
d.
Input routines
 

 17. 

The ____ is normally located at the bottom of the Windows desktop, displaying information about open programs and providing quick access to others.
a.
taskbar
c.
menu bar
b.
Windows button
d.
task ribbon
 

 18. 

The ____ is usually on the right side of the taskbar and displays open services.
a.
status tray
c.
system tray
b.
display area
d.
identification area
 

 19. 

A(n) ____ is a program that runs in the background to support or serve Windows or an application.
a.
interface
c.
daemon
b.
slave
d.
service
 

 20. 

A ____ is one or more characters following the last period in a filename, such as .exe, .txt, or .avi.
a.
filename
c.
file version
b.
file extension
d.
file type
 

 21. 

The ____ dialog box in Windows Vista appears each time a user attempts to perform an action that can be done only with administrative privileges.
a.
User Account Confirmation
c.
User Access Control
b.
User Account Control
d.
User Access Confirmation
 

 22. 

Windows identifies file types primarily by the ____.
a.
file contents
c.
file extension
b.
resource fork
d.
companion stream
 

 23. 

Windows offers two ways to sync files: ____.
a.
Briefcase and Offline Files
c.
Synchronization Tasks and Online Files
b.
Network Neighborhood and Offline Files
d.
Briefcase and Synchronization layer
 

 24. 

From the ____ window, you can change the read-only, hidden, archive, and indexing attributes of the file.
a.
Open
c.
Status
b.
Attributes
d.
Properties
 

 25. 

A(n) ____ is a list of items that is used to speed up a search.
a.
database
c.
shortcut
b.
index
d.
block
 

 26. 

An applet has a ____ file extension.
a.
.ctl
c.
.cpl
b.
.crl
d.
.app
 

Completion
Complete each statement.
 

 27. 

Microsoft did not make a commitment for Windows 2000 to be ____________________-compatible with older software and hardware.
 

 

 28. 

____________________ are generally used for Web browsing, e-mail, and word processing by users on the go.
 

 

 29. 

A(n) ____________________ folder is often used to compress files to a smaller size so they can more easily be sent by e-mail.
 

 

 30. 

The ____________________ is a window containing several small utility programs called applets that are used to manage hardware, software, users, and the system.
 

 

 31. 

The ______________________________ gives a wealth of information about installed hardware and software, the current system configuration, and currently running programs.
 

 

Matching
 
 
Match each term with the correct statement below.
a.
Briefcase
f.
Parent folder
b.
Virtual machine
g.
Legacy
c.
Desktop
h.
File attributes
d.
Service pack
i.
Patches
e.
Compressed folder
 

 32. 

The initial screen that is displayed when an OS has a GUI interface loaded
 

 33. 

A major update or fix to an OS occasionally released by Microsoft
 

 34. 

Minor updates or fixes that are released frequently
 

 35. 

Older hardware and software
 

 36. 

An environment created by software that works as though it is a standalone computer system
 

 37. 

Contains the child folder
 

 38. 

Creates a folder with a .zip extension
 

 39. 

Creates a folder that can be used to sync up files in this folder with its corresponding folder on another computer
 

 40. 

Properties assigned to a file
 

Short Answer
 

 41. 

Discuss the difference between Windows 2000 and Windows NT.
 

 42. 

Discuss Windows XP as an upgrade for Windows 2000.
 

 43. 

Discuss Windows 7.
 

 44. 

Describe Linux.
 

 45. 

List and describe the four functions of an operating system.
 

 46. 

Describe a shortcut icon.
 

 47. 

Describe the purpose of the UAC box in Windows Vista.
 

 48. 

Explain how to create a file.
 

 49. 

Explain how to copy or delete files or folders.
 

 50. 

Explain why it is important to empty the Recycle Bin.
 



 
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