Name: 
 

Skills Practice - CMT - Chapter 12



True/False
Indicate whether the statement is true or false.
 

 1. 

As a PC support technician, you can expect to be faced with installing Windows in a variety of situations.
 

 2. 

The retail version costs less than the OEM version, but can only be installed on a new PC for resale.
 

 3. 

Microsoft offers 64-bit versions for all Vista retail editions.
 

 4. 

Many hardware manufacturers have chosen to not produce Vista drivers for their older devices, so it’s very important to find out if your hardware will be compatible with Vista.
 

 5. 

Microsoft no longer supports Windows 2000, so you should never be called on to install it on a new PC.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 6. 

Upgrading to a better edition of Vista can easily be accomplished by using the ____ feature.
a.
Windows Anywhere Upgrade
c.
Windows Anyplace Upgrade
b.
Windows Anytime Upgrade
d.
Windows Automatic Upgrade
 

 7. 

Use a ____-bit OS if you need increased performance and your system has enough resources to support it.
a.
8
c.
32
b.
16
d.
64
 

 8. 

Use ____ to find out which devices are installed in your XP system.
a.
Computer Manager
c.
Device Manager
b.
User Manager
d.
System Manager
 

 9. 

A ____ boot allows you to install the new OS without disturbing the old one so you can boot to either OS.
a.
dual
c.
controlled
b.
cross
d.
selective
 

 10. 

A(n) ____ server is used to hold the setup files on a Windows CD or DVD on the network and then at each PC, you can execute the Setup program on the server.
a.
distribution
c.
software
b.
image
d.
file
 

 11. 

A(n) ____ installation is performed by storing the answers to installation questions in a text file or script that Windows calls an answer file.
a.
scripted
c.
unattended
b.
attended
d.
replacement
 

 12. 

A ____ is a copy of the entire volume on which Windows is installed to another bootable media such as CDs or USB drive.
a.
drive delta
c.
software image
b.
drive image
d.
system drive
 

 13. 

The Windows utility ____ is used to remove configuration settings, such as the computer name that uniquely identifies the PC.
a.
msconfig.exe
c.
w32prep.exe
b.
msprep.exe
d.
sysprep.exe
 

 14. 

For some brand-name computers, the hard drive contains a ____ partition that can be used to reinstall Windows.
a.
hidden resolution
c.
visible recovery
b.
hidden recovery
d.
visible rebuild
 

 15. 

A ____ computer is software that simulates the hardware of a physical computer.
a.
real
c.
virtual
b.
logical
d.
functional
 

 16. 

The ____ partition is the active partition of the hard drive.
a.
system
c.
recovery
b.
data
d.
logical
 

 17. 

A Windows ____ is a logical group of computers and users that share resources, where administration, resources, and security on a workstation are controlled by that workstation.
a.
domain
c.
task group
b.
workgroup
d.
work unit
 

 18. 

A Windows domain is a type of ____ network, which is a network where resources are managed by a centralized computer.
a.
time-sharing
c.
server/server
b.
virtual
d.
client/server
 

 19. 

An example of a network operating system is Windows Server 2008, which controls a network using the directory database called ____.
a.
Net Directory
c.
Active Directory
b.
Win Directory
d.
Open Directory
 

 20. 

The ____ command is used to copy the information from the old computer to a server or removable media.
a.
getstate
c.
setstate
b.
loadstate
d.
scanstate
 

 21. 

The ____ command is used to copy the information to the new computer.
a.
getstate
c.
setstate
b.
loadstate
d.
scanstate
 

 22. 

Product ____ is a method used by Microsoft to prevent unlicensed use of its software so that you must purchase a Windows license for each installation of Windows.
a.
activation
c.
enablement
b.
entitlement
d.
installation
 

 23. 

During a normal Windows XP installation, setup causes the system to reboot ____ times.
a.
one
c.
three
b.
two
d.
four
 

 24. 

To convert a FAT32 volume to an NTFS volume, first back up all important data on the drive and then use this command at a command prompt: ____, where D: is the drive to be converted.
a.
convntfs D:
c.
convfs D: /FS:NTFS
b.
convert D: /FS:NTFS /OFS:FAT
d.
convert D: /FS:NTFS
 

 25. 

For an always-up broadband connection (such as cable modem or DSL), select ____ when you configure updates.
a.
Never
b.
Notify me but don’t automatically download or install them
c.
Automatic
d.
Automatically download but do not install them
 

 26. 

When you configure updates, if the PC doesn’t have an always-up Internet connection (such as dial-up), you might want to select ____.
a.
Never
b.
Notify me but don’t automatically download or install them
c.
Automatic
d.
Automatically download but do not install them
 

Completion
Complete each statement.
 

 27. 

If Service Pack 2 or a later service pack is applied to Windows XP, you can use _________________________ to transfer Windows XP user data and preferences to Windows Vista.
 

 

 28. 

If you are not sure if your devices will work under the OS you are upgrading to, one solution is to set up a(n) ____________________.
 

 

 29. 

After the virtual machine is set up, you can click ____________________ in the console to change the hardware configuration of a machine.
 

 

 30. 

The ____________________ option when upgrading uses existing Windows folders and all the existing settings it can.
 

 

 31. 

The ____________________ option allows you to change the installation folder and the language options.
 

 

Matching
 
 
Match each term with the correct statement below.
a.
Windows Vista Business
f.
Windows Vista Starter
b.
Windows XP Tablet PC
g.
Windows Vista Enterprise
c.
Windows Vista Ultimate
h.
Windows XP Home Edition
d.
Windows Vista Home Basic
i.
Windows Vista Home Premium
e.
Windows XP Media Center Edition
 

 32. 

Has the most limited features and is intended to be used in developing nations
 

 33. 

Designed for low-cost home systems that don’t require full security and networking features
 

 34. 

Includes additional features such as the Aero user interface
 

 35. 

Intended for business users
 

 36. 

The major additional security feature is BitLocker
 

 37. 

Includes every Windows Vista feature
 

 38. 

Includes additional support for digital entertainment hardware such as video recording integrated with TV input
 

 39. 

Supports 4 GB of memory in the 32-Bit version and does not support the 64-Bit version
 

 40. 

Designed for laptops.
 

Short Answer
 

 41. 

List four features offered by Windows XP Professional.
 

 42. 

Discuss some examples of a forced clean install.
 

 43. 

List the recommended hardware requirements for Windows Vista Home Premium, Business, Enterprise, and Ultimate editions.
 

 44. 

List and describe the three choices you have if Windows is already installed on the hard drive and you want to install a different Windows operating system.
 

 45. 

List four advantages NTFS offers over FAT32.
 

 46. 

List what you have to do after the Vista installation.
 

 47. 

List the general directions for an XP clean install on a PC that already has an OS installed.r
 

 48. 

Discuss how to set up a machine to dual boot.
 

 49. 

If you suspect that your BIOS are out-of-date, explain what you can try to correct this.
 

 50. 

List the contents of the Windows 2000 packages.
 



 
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